Can I get my insurance documents before my renewal date?
Yes, you can. If you need your insurance or membership documents ahead of your renewal, just get in touch with us in advance, and we will walk you through the next steps.
Why this matters
Studios and venues often ask to see current proof of your insurance and membership before you teach with them — sometimes for dates that fall right around your renewal. Sorting your documents out ahead of time means there's no gap in your paperwork and no last-minute scramble, so you can confirm your booking with complete confidence.
What this means for you
- If a studio or venue needs proof covering a period around your renewal, we can help make sure the documents you send them reflect the right dates.
- Reaching out early gives us the time to confirm everything and get your documents to you before your deadline.
- Requesting your renewal and documents early does not change your membership dates.
- There's no downside to asking in advance. This is a normal request and one we're glad to help with.
What you need to do
Contact us as early as you can, and we'll share your next steps. Depending on your dates, that might mean sending your current documents, arranging an early renewal, or re-issuing updated documents.
You can request support by submitting a ticket below:
You can also contact us on live chat by clicking the help button in the bottom right corner. Your information will be shared with the right team member to support you.
FAQs
I Need a PDF of My Insurance Details >
General
Expect to hear from us within two working days, often sooner.
Our team works on UK time (BST/GMT):
- Monday: 9 am – 5 pm
- Tuesday: 9 am – 5 pm
- Wednesday: 9 am – 12 pm / 4 pm – 5 pm
- Thursday: 9 am – 5 pm
- Friday: 9 am – 5 pm