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Why is my email address not recognised when I try to apply?

If your email address is not recognised when you try to apply, it may already be linked to an existing account. At YogaPros, each member account is tied to a unique email address.

Why This Matters

Your email address is used as the unique identifier for your account. This helps prevent duplicate accounts and keeps your membership record, documents, and login details connected in one place.

What This Means for You

  • You may have already signed up using the same email address
  • You will not be able to create a second account with an email address that is already in use
  • Your existing account may still be active, even if you have not used it recently
  • You may need help from our team to access or update the account

What You Need to Do

  1. Check whether you have signed up with YogaPros before using the same email address
  2. Try logging in with that email address instead of creating a new account
  3. If you still cannot access the account, start a live chat using the help button in the bottom right corner
  4. Let the team know which email address you are trying to use so they can help you find the correct account